Privacy Policy

Privacy Policy for IT Operations Consultancy

Effective Date: November 2023

Last Updated: November 2023

Introduction:

IT Operations Consultancy("we," "us," or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws under English law. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect and process the following types of personal information:

• Name
• Contact information, including email address, phone number, and postal address
• Company details
• Payment and billing information
• Website usage data
• Information you provide when communicating with us
• Other information relevant to providing our services

2. How We Use Your Information:

We may use your information for the following purposes:

• To provide our services to you
• To communicate with you regarding our services, updates, or changes
• To process payments and invoices
• To improve our services and customer experience
• To comply with legal and regulatory requirements

3. Data Sharing:

We will not sell, rent, or lease your personal information to third parties. We may share your data with trusted service providers and partners who help us provide our services and maintain our website.

4. Security:

We are committed to ensuring the security of your personal data. We implement appropriate physical, electronic, and managerial measures to protect your information.

5. Cookies:

Our website may use cookies to improve your experience. You can set your browser to block cookies or notify you when cookies are being used.

6. Your Rights:

You have the right to:

• Access your personal information
• Correct inaccuracies in your information
• Delete your information
• Object to the processing of your information
• Withdraw your consent

Please contact us to exercise these rights.

7. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. You are encouraged to review this page periodically.

8. Contact Us:

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

paulrocca@itopc.co.uk

9. Complaints:

If you believe that we have not complied with this Privacy Policy or relevant data protection laws, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom or the appropriate supervisory authority under GDPR.